Insurance & Payment Information
At Therapeutic Infusions, We're Here to Help
Navigating insurance coverage for mental health treatments can be challenging—but you’re not alone. At Therapeutic Infusions, our knowledgeable team is here to help you understand your options and guide you every step of the way.
Insurance Plans We Accept
We work with the following insurance providers:
- Aetna
- AmeriHealth (commercial plans only)
- Ambetter Health
- Delaware First Health
- Cigna
- Highmark Health Options
- Highmark Blue Cross Blue Shield (BCBS)
- Independence Blue Cross (IBX)
- Medicare
- Medicaid
- MultiPlan
- UnitedHealthcare (UHC)
- WellCare Medicaid - DE
If you don’t see your provider listed, please contact us. We are happy to explore your options and verify your benefits.
What’s Covered?
Not all of our services are covered by insurance. Some treatments—like Spravato (esketamine) for treatment-resistant depression—may be covered under your plan, while others such as Ketamine-Assisted Psychotherapy or NAD+ infusions may require out-of-pocket payment or prior authorization.
During your initial consultation, our staff will:
- Verify your insurance benefits
- Explain what’s covered under your plan
- Assist with any prior authorization or paperwork
- Provide transparent pricing for non-covered services
We are committed to helping you make informed decisions about your care—without surprises.
Additional Information You May Need
- Pre-authorization support: Some services require pre-approval. Our team will work directly with your insurance provider to streamline this process.
- Flexible payment options: For services not covered by insurance, we offer flexible payment plans and accept HSA/FSA cards.
- Referral assistance: If a referral is needed, we can guide you through that process or communicate directly with your referring provider.
Why Coverage Varies
Because many of our treatments are innovative or emerging therapies, coverage can vary by insurer and diagnosis. For example, Spravato is FDA-approved and often covered, while IV ketamine infusions for depression or anxiety are typically considered off-label and may not be reimbursed by insurance. We'll help clarify what your specific plan includes.